Shipping & Returns
Sticker orders ship within the United States. Choose your shipping method at checkout.
Shipping (US only)
Physical stickers ship within the United States only. At checkout, you can select Economy Mail ($2.49, no tracking, 7–14 days) or USPS Ground Advantage ($3.99, tracked, 3–5 business days). Free tracked shipping automatically applies to all US orders over $35.
- Economy Mail — $2.49 (no tracking, 7–14 days)
- USPS Ground Advantage — $3.99 (tracked, 3–5 business days)
I pack orders by hand and aim to ship within a few business days. You'll get a confirmation email when your order is placed. If you chose USPS Ground Advantage, tracking appears when the label is created.
Tracking: USPS Ground Advantage includes a USPS tracking link in your shipping email and on your account order page. Economy Mail ships in a stamped envelope without door-to-door tracking to keep the flat rate low.
3D add-on
The 3D mockup add-on is separate from sticker shipping. After purchase, your secret key and embed instructions appear under Account → Assets. See the FAQ for how the key and scene work.
Returns & refunds
If a physical order arrives damaged, wrong, or missing something, I send a replacement first. If a replacement isn't possible, you get a refund instead. If you'd rather have a refund than a replacement, reach out and we'll work it out case-by-case. Reach out within 30 days of delivery so we can fix it.
Changing your mind isn't a reason for a refund — everything ships pre-made in small runs.
Economy Mail didn't show up? If Economy Mail tracking shows it never arrived, contact us and we'll work with you to resolve it.
Digital products: Digital products are delivered instantly and are non-refundable once delivered. The exceptions are if the wrong file was delivered, the download is corrupted, there's an unresolvable technical issue, it's a duplicate purchase, or fraud is involved. I try to fix the issue first. A refund only happens if it can't be fixed, or the order was a duplicate purchase or involved fraud.
If we made the mistake, we'll fix it. Full legal terms are in our Terms of Service.
Questions
Contact me with your order number — I read and reply myself.